When A Death Occurs

When a death occurs, the order in which things need to be done often depends on where the death occurred. But, one thing should always be remembered: your heightened emotional state upon the death of a loved one. That's why we suggest that you ask a friend for help - someone who is more able to think clearly, and give you the support you need.

We are available 24 hours every day for both consultation and transportation.
At Home or at Work


If there has been an unexpected death without medical care, immediately dial 911.   A Medical Technician must verify circumstances.  This Technician will decide if further inquiry by a Medical Examiner or Doctor is necessary.  You may then contact us to provide assistance.  We can provide transportation to a Medical Examiner if needed.

While Under Supervised Care

Residence with Hospice care

Hospice is a great-supportive organization.  Their compassion and medical experience are invaluable. Hospice Nurses are professional representatives of your personal Physician and may allow us to be immediately contacted when death has occurred.  Share our contact information with your Hospice Care Nurse. 

Widening the Circle

Retirement Community

Community environments provide security and support for their residents.  Your Community Rep./Social Worker/ Resident Adviser may be advised in advance of your decision to choose our services.  If a death has occurred, contact your community medical staff representative.  They will then contact us to assist you.

Those Important Questions

Those Important Questions

Your Nursing staff representative may be advised in advance of your decision to choose our service.  They will provide you direct assistance by contacting us.



Your Nursing staff representative will assist you.  There may be a time delay before we are permitted to arrive at the facility.  Please notify us directly if needed. 

What to Expect When You Arrive at the Funeral Home

What to Expect When You Arrive at the Funeral Home

One of the first things the funeral arranger will do is to provide you with our general price list. He or she will then guide you through the entire arrangement process, explaining how you can create a memorable personal celebration of your loved one's life. This is not a one-way conversation; we want to hear your ideas and desires, and use them as the foundation for the arrangement process.

This process may include:

- Preparing and filing the official death certificate

- Scheduling the location, date and time of services or events

- Selecting a casket, urn or other items

- Preparing an obituary notice

- Scheduling vehicles

- Selecting pallbearers

You may also sign necessary authorizations or make arrangements to have them signed by the appropriate family members.

We’d like you to bring any photos, a favorite song, or memorabilia so that you and your funeral arranger can better discuss how you would like your loved one to be remembered. Having these things, and knowing their favorite song or favorite gathering place – even their favorite activity – will help us create a truly fitting memorial service.

Our funeral arrangers will assist you in planning a loving tribute that captures the spirit of the person whose life you wish to honor. To learn more about personalizing the service, please read the Honoring Life section of this Web site. The funeral arranger will discuss personalization with you during your arrangement conference.

The following checklist will help you remember what information about the decedent and items will be needed when meeting with a funeral arranger.

- Full legal name- Home address

- Social Security number

- Date of birth

- Place of birth

- Father's name

- Mother's maiden name

- Veteran's discharge papers (DD-214)

- Recent Photograph

- Highest education

- Occupation

- Place of burial (if applicable)

- Clothing

- Clergy name and phone number

- Survivors (name and relationship)

- Insurance policies (if applicable)

A staff member of Capital Funeral Home will be honored to explain all of the options available to you.